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Introduction to Warranty Training

The AIAG Quality initiatives are guided by the Quality Steering Committee. This group is comprised of quality leaders at AIAG member companies, and includes representatives from car and truck OEMs and suppliers of all tiers. The Quality Steering Committee charter is to proactively identify industry issues, needs and trends and provide guidance and best practices to continually improve products and processes.

This is accomplished by developing and publishing white papers and guidelines, conducting training and certification workshops, and hosting focused symposiums and annual conferences to increase awareness and implement industry best practices.

Program Director: Scott A. Gray - AIAG - (248) 358-3570

Program Manager: Karen Krutsch - AIAG - (248) 358-3570

Program Manager: Brian Martensen - AIAG - (248) 358-3570
Project Coordinator:  Liz Trejo - AIAG - (248) 358-3570                                                                                               

Co-Chair: Harald Wilhelm, Continental Automotive Systems, Inc.

Co Chair: Matthew Kerr, Caterpillar Inc.

Additional Information


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Established in 1982, AIAG is a not-for-profit association where professionals from a diverse group of stakeholders - including retailers, suppliers of all sizes, automakers, manufacturers, service providers, academia and government - work collaboratively to streamline industry processes via global standards development and harmonized business practices.