2014 Quality Summit - Quality for Emerging Technologies

Wednesday - September 24, 2014- Thursday - September 25, 2014

Wednesday

7:30 AM - 8:30 AM

Registration and Continental Breakfast


8:30 AM - 8:45 AM

Welcome

John Batchik - Vice President - Quality
   - Freudenberg-NOK General Partnership

8:45 AM - 9:30 AM

Keynote Speaker

Robert Varsanik - Head of Supplier Quality
   - Chrysler Group LLC

9:45 AM - 10:30 AM

Introduction To ISO-26262

Terry Fruehling - Consultant Engr.
   - Self-Employed

9:45 AM - 10:30 AM

Root Cause Analysis

The presentation will include discussion regarding when root cause analysis is required and provide tips and tools that can be used to identify appropriate root causes for identified problems/non-conformities. Many standards such as ISO/IEC 17025 and ISO 9001 require your quality management systems have a procedure for investigating and eliminating the root cause of a non-conformance during the corrective action process. At the end of this presentation you should better understand the concepts of root cause analysis and understand some tools that are available to assist you in the process. With a good root cause analysis you should be able to implement an appropriate corrective action to avoid recurrence of non-conformities.

Robert Knake - Senior Accreditation Officer
   - A2LA - American Association for Laboratory Accreditation

10:30 AM - 11:00 AM

Break


11:00 AM - 12:15 AM

What Is the Accreditation/ The Application Process/ILAC MRA?

This session will explain what accreditation is and the purpose of accreditation as well as the ILAC Mutual Recognition Arrangement and how it fits in with accreditation in the United States. The process in applying for accreditation will also be covered with important tips and an open format for questions on accreditation and getting started on an application. This session is for anyone with an interest in becoming an accredited laboratory.

Pamela Wright - Calibration Accreditation Manager
   - A2LA - American Association for Laboratory Accreditation

11:00 AM - 12:15 PM

Leadership in 8 Dimensions of Excellence (Part 1)

How would you feel to discover your car engine was only running on one or two of its eight cylinders? Whether your "car" is an organization or a key project, you wouldn't knowingly continue to drive it that way. Yet change initiatives often promote customer success as a priority but put all the attention on improving process. That only improves performance on 1 of the 8 Dimensions. Learn about the other seven and how users have achieved > 5-to-1 ROI. This high content session will enlighten, inspire and equip you to get all 8 cylinders working together like you never thought possible. Your top-rated, interactive presenter provides you with leading edge concepts, tools and eminently practical ways to: 1. uncover customer priorities along four main dimensions 2. connect them to business strategy 3. balance eight (8) areas of performance and related measures 4. integrate and leverage existing improvement initiatives

Robin Lawton - President
   - International Management Technologies, Inc.

12:15 PM - 1:45 PM

Lunch


1:45 PM - 2:30 PM

Leadership in 8 Dimensions of Excellence (Part 2)

How would you feel to discover your car engine was only running on one or two of its eight cylinders? Whether your "car" is an organization or a key project, you wouldn't knowingly continue to drive it that way. Yet change initiatives often promote customer success as a priority but put all the attention on improving process. That only improves performance on 1 of the 8 Dimensions. Learn about the other seven and how users have achieved > 5-to-1 ROI. This high content session will enlighten, inspire and equip you to get all 8 cylinders working together like you never thought possible. Your top-rated, interactive presenter provides you with leading edge concepts, tools and eminently practical ways to: 1. uncover customer priorities along four main dimensions 2. connect them to business strategy 3. balance eight (8) areas of performance and related measures 4. integrate and leverage existing improvement initiatives

Robin Lawton - President
   - International Management Technologies, Inc.

1:45 PM - 2:30 PM

Measurement Uncertainty

This presentation shall help in understanding the requirement for measurement uncertainty and its relationship to measurement traceability. It will help in identifying and selecting the measurement uncertainty contributors for measurement parameters and assigning the appropriate statistical distributions to uncertainty contributors and convert to standard uncertainty. It will describe what is involved in building and estimating Measurement Uncertainty Budgets.

Dilip A. Shah - President
   - E=MC3 Solutions

2:30 PM - 3:00 PM

Afternoon Break


3:00 PM - 3:45 PM

Current State of Quality

Scott A. Gray - Sr. Program Manager - Quality Deployment
   - AIAG

3:00 PM - 3:45 PM

Purchasing Requirements for Measurement Services

When specifying calibration services, it is important to understand what is required from a calibration provider. There are a variety of calibration options that a laboratory can provide. If an exact requirement is not specified, the calibration laboratory may not provide the right kind of calibration. This presentation provides guidance on what the purchasing documents should specify and how a customer can verify that their requirements are being met.

Dilip A. Shah - President
   - E=MC3 Solutions

4:00 PM - 5:00 PM

Keeping Customers First

" Strong "Customer First" attitude, along with Continuous Improvement is part of Toyota's heritage. The environment in which we have been operating for the past 5 years, including stronger competitiveness across the auto industry, created a necessity for us to focus our processes, metrics and organizational alignment in the context of "Keeping Customer First". " Topics to be presented include explanations of activity we have taken to strengthen our operations, including: o Setting up your processes so that operators can take ownership for ensuring they are meeting customers' expectations o Understanding with the widest possible view how your customers see your product o Aligning your metrics with what your customers value

Dino Triantafyllos - Vice President, Quality Division
   - Toyota Motor Engineering & Manufacturing North America, Inc.

5:00 PM - 7:00 PM

Reception


Thursday

7:30 AM - 8:30 AM

Networking and Continental Breakfast


8:30 AM - 10:15 AM

Gage R&R Workshop

This work shop will provide the students some basic consideration when "designing" a gage R&R study. There are several aspects of a measurement systems that could be considered prior to performing the first measurement to assure the experiment quantifies the sources of measurement variation with an acceptable level of confidence. The workshop will then have the audience split into teams and perform a study with provided gages and parts. Examples of data will then be reviewed in Minitab, looking at how to interpret the results. Students are encouraged to bring a laptop with Minitab loaded so they can input the data from their experiment and, time allowing share their results with the rest of the class

Steven R. Stahley - Director, Central Measurement Services
   - Cummins, Inc.

8:30 AM - 10:15 AM

ISO/TS 16949 Update

In this session, representatives from Chrysler, Ford, GM, and the IAOB (International Automotive Oversight Bureau) will provide an update of the International Automotive Task Force (IATF) ISO/TS 16949 certification scheme including emerging issues.

Russ Hopkins - Global Process Specialist
   - Ford Motor Company

Joseph R. Bransky - General Motors Representative To the International Automotive Task Force (IATF)
   - General Motors Company

Cherie L. Reiche - Manager - Special Projects
   - International Automotive Oversight Bureau (IAOB)

Frederick J. Czubak - SQ Engineer
   - Chrysler Group LLC

10:15 AM - 10:45 AM

Morning Break


10:45 AM - 11:30 AM

Layered Process Audit Case Study

Inspire the Audience with how new technologies, are shaping the future of quality management. The presentation will show how these new tools can redefine culture, communication and lead to an optimized production environment when contrast with tradition processes and technologies.

Shelby Hughes
   - E-Data Now

Gregory Tsagris - Director of Sales and Marketing
   - E-Data Now

10:45 AM - 11:30 AM

Gage R&R for Uncertainty

The objective of this session is to provide the student with an introductory understanding of Measurement Uncertainty and from there how Gage R&R studies can be used to help derive measurement uncertainty.

Steven R. Stahley - Director, Central Measurement Services
   - Cummins, Inc.

11:30 AM - 12:45 PM

Lunch


12:45 PM - 1:30 PM

All Roads Lead To APQP

APQP as a quality planning process is often applied when launching new products or processes. However, this well-defined pathway provides the most effective quality planning approach in managing changes, implementation of problem solutions and improvements at a product/process as well as organizational level. Learn how to streamline your APQP efforts into a "requirements super-highway" through simplified application of risk assessment, control strategy identification and qualification methods for products, processes and even your quality management system.

Cathy Fisher - Business Development Consultant
   - Quistem

12:45 PM - 1:30 PM

Process Control in a High-Tech Environment

As the auto industry increases its dependence on high-tech components and systems, the methods for process control have had to adapt to these processes. There are many challenges and opportunities that present themselves in this emerging technology environment. These experiences can be shared across numerous manufacturing styles and processes. When a team is on the forefront of emerging technologies, they often learn that they are blazing the trail, and that they are the experts. Process control is critical to building customer confidence and long term success while the processes and technologies mature.

David R. Osborn - Continuous Improvement Manager
   - Johnson Controls, Inc.

Benjamin Darga - Supplier Quality Engineer
   - Johnson Controls

Jesus Torres - VP Quality Original Equipment & Aftermarket Groups
   - Johnson Controls, Inc.

1:30 PM - 2:00 PM

Break and Prize Drawing


2:00 PM - 2:45 PM

Quality Evolution-Taking Advantage of Disruptive Technologie

This presentation will present an overview of Disruptive Technologies with a focus on how these technologies can utilized to improve quality assurance and control in a manufacturing environment. The presentation will target one such technology - Machine-to-Machine (M2M) communications to present how one client has incorporated M2M to maximize production uptime, increase production levels while minimizing both direct and indirect labor costs and reduce defects.

Alan Lund - Principal

2:00 PM - 2:45 PM

Traceability & In-House Calibrations

Traceability of measurement is a fundamental component in gaining recognition for the measurements performed whether it is for a National Metrology Institute (NMI) or an accredited laboratory. Metrological traceability is defined by the JCGM 200:2012 International vocabulary of metrology - Basic and general concepts and associated terms (VIM) as: The property of a measurement result whereby the result can be related to a reference through a documented unbroken chain of calibrations, each contributing to the measurement uncertainty. This presentation will describe the concepts of metrological traceability as well as provide attendees with practical applications and lessons learned from an accreditation body's perspective whose has implemented policies to ensure traceability of measurements by our accredited organizations. Discussion will include measures to ensure traceability when using reference materials and references standards as well as addressing issues when measurement results cannot be directly traceable to the SI. Additionally, we will discuss the requirements associated with organizations who perform calibration of their reference standards internally rather than use an outside calibration vendor. At the end of the presentation attendees should have a better understanding of the components of traceability and the measures they can take to ensure traceability of measurements that they perform.

Robert Knake - Senior Accreditation Officer
   - A2LA - American Association for Laboratory Accreditation

3:00 PM - 3:45 PM

Accredited Calibration Certificates-Sorting Fact From Myth

This session will cover the most common issues and mistaken assumptions regarding accredited calibration certificates and how to prevent them from happening to you. Information on how to ask for accredited service and what to look for in the accredited calibration certificate once it is received will be provided. There will also be an open format for questions on accredited calibration certificates so be sure to bring them along. This session is for those organizations that are accredited or require an accredited calibration certificate for their reference standards or measurement and test equipment

Pamela Wright - Calibration Accreditation Manager
   - A2LA - American Association for Laboratory Accreditation

3:00 PM - 3:45 PM

Using New Technologies At LIne-Side To Enable High Precision

This presentation will show how the use of vision sensors and other technologies at the production line can improve quality and accuracy in parts manufacturing, packaging, shipping and traceability. Learn how auto suppliers are using vision technology to count parts and differentiate good parts from scrap as the parts leave production, eliminating the manual process of examining parts for defects and potentially allowing failed parts to pass QC inspection. Vision sensors automatically measure physical dimensions, physical characteristics, colors, etc. to determine that the part is in spec. The collected sensor data can be provided to existing quality assurance systems, OEE systems, and management alert dashboards. Trends can be identified by production line, part, shift, operator, etc. In addition to vision sensors, 2D readers can be used to read part serial numbers and build an electronic genealogy of each individual part providing total traceability of a finished part and its components to the production lines, operators, dates and shifts of its production. Lastly, learn how sensors verify packaging dunnage to ensure all slots are filled before the container is automatically labeled, or how kits of multiple parts are verified so that all kitted parts are present.

Robert J. Bunsey - President
   - SPEDE Technologies

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