2013 Quality Summit

Monday - September 16, 2013 through Tuesday - September 17, 2013

Monday

7:30 AM - 8:30 AM

Registration and Continental Breakfast

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8:30 AM - 10:45 AM

Break Out Sessions

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8:30 AM - 9:15 AM Basics of Measurement Uncertainty

"Measurement Uncertainty has been a method of quantifying measurement variation for a very long time. With the advent of the ISO Guide to the Expression of Uncertainty of Measurement, the GUM, in the early 90s, it provided a more disciplined and defined mathematical model for how to treat the sources of variation. The MSA Handbook, on the other hand, does an focuses primarily on defining methods for experimentally quantifying sources of measurement variation and setting the acceptance criteria or "Decision Rules" which helps the user of the measurement system determine if his data is good enough for it's intended use. What I will attempt to show is how these two methods/documents can fit together to provide the user options of how to quantify sources of measurement variation and how this information can be used to assess the capability of their measurement system. "

Steven R. Stahley - Director, Central Measurement Services
   - Cummins, Inc.

8:30 AM - 10:15 AM ISO/TS: 16949 Update

Cherie L. Reiche - Manager - Special Projects
   - International Automotive Oversight Bureau (IAOB)
James Bruin - Manager, Supplier Quality
   - Chrysler Group LLC
Joseph R. Bransky - General Motors Representative To the International Automotive Task Force (IATF)
   - General Motors Company
Russ Hopkins - Global Process Specialist
   - Ford Motor Company

8:30 AM - 11:30 AM Metrology 101/ Measuring Literacy

Our lives are about measuring. Consciously or unconsciously, we are measuring things: our deadlines for getting this abstract completed or reports to our superiors, temperature for baking, the flow rates through the fuel injection systems in our cars, and the cost for getting it repaired when it is not functioning properly. At the end of this Summit, you may even measure our ability to teach this course effectively. Why measure? We want to get to a "true" or absolute value and know the cost of getting there. We want to know, with some level of certainty, that those tasks we are performing are accurate and meet our intended goals otherwise the product will not be "sellable," either to our managers, our taste receptors or the EPA's fuel economy standards. This presentation will focus several aspects of measurement: 1) the history of measurement, 2) where measurements fit it in the life cycle of a product, 3) why we measure, 4) how we measure, 5) how we hold our measurements accountable, and 6) how calibration bridges measurements.

Robert J. Sawyer - Calibration & Unstrument Svcs Department Lead
   - Consumers Energy
Timothy Osborne - Director of Northern Operations
   - Dynamic Technology, Inc.

9:30 AM - 10:15 AM How To Read a Calibration Certificate

Dilip A. Shah - President
   - E=MC3 Solutions

10:15 AM - 10:45 AM AM Break


10:45 AM - 11:30 AM Sub-Tier Supplier Management Update

Scott A. Gray - Sr. Program Manager - Quality Deployment
   - AIAG

10:45 AM - 11:30 AM How To Select a Calibration Supplier

Dilip A. Shah - President
   - E=MC3 Solutions

11:45 AM - 12:45 PM

Lunch

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1:00 PM - 1:45 PM Keynote Speaker Michael Hardie (General Motors)

Michael Hardie - Director of Global Quality Strategy
   - General Motors Company

2:00 PM - 5:00 PM

Break Out Sessions

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1:45 PM - 2:30 PM Strategic Supplier Development: Developing the Relationship

Edward Enns - Director of Supplier Quality & Development
   - Magna International Inc.

1:45 PM - 2:30 PM Auditing a Calibration Supplier

Dilip A. Shah - President
   - E=MC3 Solutions

1:45 PM - 4:45 PM Gage R & R

At this work shop we will discuss some of the details related to how to design a Gage R&R study, considerations such as environment, procedure, gage to work piece interaction will be discussed. Also we will look at other effects to measurement accuracy such as bias, linearity, traceability and finally we will break into teams and perform an R&R study, discussing the results. Those attending are encouraged to bring a lap top with Minitab such that teams can take the results of their R&R studies and crunch the numbers.

Steven R. Stahley - Director, Central Measurement Services
   - Cummins, Inc.

2:45 PM - 3:00 PM PM Break


3:00 PM - 3:45 PM Mexican Sub-Tier Supplier Development

Dave A. Lalain - VP, Commercial Development
   - AIAG
Oscar Albin
   - Industria Nacional De Autopartes, A.C. (INA)

4:00 PM - 4:45 AM Have A Quality Headache?

Bridget Lazlo - President & Owner
   - Guardian Business Solutions, Inc.

4:00 PM - 4:45 PM Calibration Services "Buyers Beware"

Philip Smith - Director, Public Affairs
   - A2LA - American Association for Laboratory Accreditation

8:00 AM - 9:15 AM Fundamentals of AIAG's MSA Manual

Michael H. Down - Quality Program Manager
   - AIAG

5:00 PM - 7:00 PM

AIAG Outstanding Achievement Awards

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Tuesday

7:30 AM - 8:30 AM

Registration and Continental Breakfast

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8:30 AM - 5:00 PM

Break Out Sessions

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3:00 PM - 3:45 PM Error Proofing Product Design

The product design and specification determines the cost of the product as well as the cost / types of processes to be used in manufacturing it. The product design is the primary driver for everything we do post design, so it is the most important part of obtaining zero quality issues later in manufacturing. Key tools and examples will be presented which will lead to more Error-Proofed designs eliminating or minimizing the need for adding poke-yokes later to the process.

Dave Marten - President
   - D Marten Consulting Solutions, LLC

8:30 AM - 9:15 AM Reliability Maturity Assessment As Part of Design Process

Reliability Maturity Assessment (RMA) is a valuable and effective tool for assessing maturity of an organization's design processes and its ability to produce reliable products. Employing RMA, as part of the Design for Reliability process, contributes to risk identification and mitigation early in product development.

This session will cover:

" Basics of the RMA process"

" A case study on the benefits of employing the RMA tool as part of the Design for Reliability process"

" Discuss the specifics of deploying the RMA process in a global environment"

" Suggest how to prioritize the improvement tasks identified by the RMA and achieve the improvement of company's maturity index and its overall performance"

Andre Kleyner - Reliability Sciences Manager
   - Delphi
Su Glesner - Sr. Reliability Engineer
   - AM General LLC

8:30 AM - 11:30 AM DRBFM

Brandon R. Johnson - Manager
   - Toyota Motor Engineering & Manufacturing North America, Inc.
John P. Rogers - Sr. Manager
   - Nissan North America
Rhonda L. Brender - Sr. FMEA Coordinator
   - Nexteer Automotive
William Haughey - President & CEO
   - ReliaTrain, LLC

9:30 AM - 10:15 AM ERM: Game Change Strategy in the Growing

Kush Shah - Chair-Elect
   - American Society for Quality - Automotive Division

9:30 AM - 11:30 AM 8 Dimensions of Excellence

Robin Lawton - President
   - International Management Technologies, Inc.

10:15 AM - 10:45 AM AM Break


10:45 AM - 11:30 AM Ideas To Action-Game Changer Path To Profitable Innovation

Kathie Topel - President
   - IMPACT Insights

11:45 AM - 12:45 PM

Lunch

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1:00 PM - 1:45 PM Doug Betts- Chrysler Group

Doug Betts - Warranty
   - Chrysler Group LLC

1:00 PM - 5:00 PM

Break Out Sessions

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1:45 PM - 2:30 PM Supplier Management; One Step At a Time

Anthony Jordan - Supplier/Supply Chanin Management Lead
   - P3 North America

1:45 PM - 2:30 PM Update on SAE J2886 DRBFM

William Haughey - President & CEO
   - ReliaTrain, LLC

1:45 PM - 4:45 PM Mind & Voice of the Customer

Robin Lawton - President
   - International Management Technologies, Inc.

2:45 PM - 3:00 PM PM Break


3:00 PM - 3:45 PM An Informal Lean on Manufacturing Systems

Standards or specifications now exist for quality, environmental, and energy management systems, but none yet exists for lean manufacturing. This presentation will cover an informal lean manufacturing system that is designed to piggyback onto ISO 9001:2008 (like ISO 14001 and ISO 50001). Its key features include four key performance indices (KPIs): waste of the time of things, waste of the time of people, waste of materials, and waste of energy. These encompass the Toyota production system's Seven Wastes, and also ISO 14001 and ISO 50001. Another new feature is an improvement cycle called IMAIS: Isolate, Measure, Assess, Improve, Standardize. It differs from closed loop corrective action processes in that it sets out proactively to look for waste, as opposed to reacting to a quality problem. A key concept here is that many, if not most, forms of waste are asymptomatic unless they involve the waste of poor quality. A job that wastes two-thirds of a worker's time, or four-fifths of the material, can easily deliver perfect quality. IMAIS, therefore, sets out to look for trouble. The first step is to isolate the process with the kind of control surface that chemical engineers use for material and energy balances. It is not possible for any form of material or energy waste to hide from this analytical technique; anything that goes in, but does not come out as part of the product, is likely waste. There is also an assessment of how the cycle time is used; any time that is not spent on product transformation is likely waste. If there is a practical way to remove the waste (Assessment), the improvement is implemented, and then standardized to make it permanent.

William Levinson
   - Levinson Productivity Systems

3:00 PM - 3:45 PM Layered Process Audit

Arun Prasanna - Regional Quality Manager
   - Eaton Corporation
David Benedict - Sr. Quality Manager
   - Chrysler Group LLC
Murray J. Sittsamer - President
   - The Luminous Group
Neil Taylor - Sr. Quality Engineer
   - Decoma Modular Systems, Inc

4:00 PM - 4:45 AM TBD

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