Business Process Innovation (BPI) is a collaborative effort designed to deconstruct and re-engineer processes. In doing so, BPI analyzes a particular situation to reveal hidden problems and problems perceived to be impossible to solve. Going beyond analysis, BPI is used to generate a comprehensive set of ideas, develop concepts and inventively solve complex problems ensuring that expectations are met and often exceeded.
This course helps participants learn how structured approaches to innovation can be used to leverage subject matter experts' expertise and knowledge of their company, customers, suppliers, processes. Furthermore, participants will learn to analyze and synthesize information to solve intractable problems and mitigate risks associated with implementation. BPI can be used to deliver practical solutions that range from incremental improvement to a radical re-invention of business processes.
Learning Objective: Develop an understanding of a structured process and tools for solving complex business / organizational problems.
Especially designed for managers and practitioners (white-collar, non-engineering), this course focuses on business process innovation.
Course Outline
At a high level, the course will introduce leaders to the following topics:
What is innovation?
How innovation has and is continuing to change
What is Structured Innovation?
The breadth and depth of structured innovation
The emergence of innovation into all areas of business
Basic methods, tools and techniques for day-to-day practitioners
Includes situation analysis, synthesis of solutions and preparation for implementation of results and utilization in general day-to-day problem solving
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