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(CQI-7T) ISO/TS 16949:2002 Process Identification Tool

Why was the ISO/TS 16949:2002 Process Identification Tool developed?
The TS-2002 Implementation Work Group, a cross-functional AIAG committee of automotive industry participants, including Chrysler, Ford Motor Company, General Motors Corporation, IAOB, Federal Mogul, Delphi Automotive, American Axle, VCA Vehicle Certification, Robert Bosch, PPG Industries, Freudenberg NOK, Plexus training and other invited experts has developed an MS Excel™-based process identification tool. This tool is being provided FREE of charge to the automotive industry, whether you are an AIAG member or not.

Registration to ISO/TS 16949:2002 requires suppliers to define and understand their internal processes in terms of the Technical Specification requirements. To that end, suppliers need a tool to map their processes to the requirements of the Technical Specification. Both Oversight and the Certification Bodies require a mapping of supplier processes to the ISO/TS 16949:2002 requirements to show that all processes have been assessed for each organization.

Benefits of the New ISO/TS 16949:2002 Process Identification Tool

  • It provides a sequential, process-based approach to
    • Identify all the organization's processes affecting product quality
    • Determine which of the ISO/TS 16949:2002 requirements are already addressed by the existing processes in the organization
    • Find the ISO/TS 16949:2002 requirements not yet addressed by the existing processes in the organization
    • Address customer specific requirements in the organization's processes
  • It aids the organization in the initial Document Review for the ISO/TS 16949:2002 registration audit
  • It increases the organization's awareness of what constitutes a major vs. a minor process, a support process and a customer oriented process. In other words, it helps Quality Managers identify the natural hierarchy of processes that already exists in the organization
  • It may reduce the organization's audit costs by fully preparing the organization for the initial document review
    • If the organization's processes have addressed all the requirements of the Technical Specification, there is no "automatic" major non-conformance during the initial registration audit for having failed to address a section of the Technical Specification
    • Ordinarily, such an initial "automatic" major non-conformance could result in a truncated registration audit and necessitate a second visit by the registrar, thereby increasing costs
    • Being fully prepared avoids this potential increased cost

What the Tool does not do:
The Tool does not ensure that the organization's quality management system is effectively implemented.The Tool does not guarantee a clear audit (without non conformances)The Tool does not identify the interactions between processes (but may suggest interactions by review of the process matrix developed in the Tool).


How to obtain the Process Identification Tool
The MS Excel™-based tool is distributed FREE of charge to AIAG members and non-member as a download from AIAG's Public Web Site. Information about the requestor of the download will be collected, and will remain the property of AIAG. Information about the requestor of the download is only collected so that they can be notified should an updated version of the spreadsheet become available.

Please review the system requirements and legal terms and conditions before you start the download process.

NOTE: A login is required for the downloading the Compliance Connect™ software package. Begin download and system check!



Companion Guideline Now Available
The ISO/TS 16949:2002 Implementation Guide, CQI-7 , that complements the Tool is available for sale to AIAG members and non-members.

This new publication helps organizations to implement ISO/TS16949:2002 when starting from a base of QS-9000 Third edition, ISO/TS16949 1st edition, VDA 6.1 or any other automotive registration scheme, including new suppliers not currently registered.

Key areas of focus include:
  • What is new in ISO/TS 16949:2002 (compared with QS-9000, ISO/TS 16949 First Edition)
  • Pitfalls to avoid
  • The registration process
  • Customer satisfaction metrics
  • Continuous improvement
  • The process approach to auditing
  • Reference materials, and
  • Training resources, etc.
This new document's benefits to the industry include establishing a common/standard implementation guidance for all organizations that are looking to become certified to ISO/TS 16949:2002.

If you would like to report any problems or would like to make a suggestion for functional enhancement, please e-mail AIAG.