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  • Phone: 1-248-358-3570
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Taking Effective Corrective Action: Using the 8-D Approach


Classroom Training CEU Credit: 1.50
This two-day training course presents the 8-D model as an efficient and effective methodology for determining, planning, verifying, and documenting corrective actions. You will be introduced to planning for improvement using easily understood and implemented tools that will result in positive, innovative, and effective actions. The tools include the questioning technique that establishes a method by which various teams with diverse backgrounds can determine which planning steps are necessary and will result in positive actions. The 8-D approach assists teams in ensuring that all necessary steps are addressed and that an efficient and consistent communication of the results of the team activity is made.

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Pricing and Time

Member: $625.00
Non-Member: $825.00
Time:
8:00 AM to 5:00 PM

International Offerings

Date Location Language Available Seating Contact
TBD TBD, Brazil Brazilian Portuguese 25 Mr. Paulo Sergio Giusti
TBD TBD, China Peoples Republic of Simplified Chinese 25 Steven Hsieh
TBD TBD, India English 25 H.S. Anand
TBD TBD, Japan Japanese 25 Itaru Suzuki
TBD TBD, South Korea Korean 25 Soon-Young Won
TBD TBD, Mexico Spanish - Latin America 25 José Dominguez

Course Information

This two-day training course presents the 8-D model as an efficient and effective methodology for determining, planning, verifying, and documenting corrective actions. You will be introduced to planning for improvement using easily understood and implemented tools that will result in positive, innovative, and effective actions.

 

The tools include the questioning technique that establishes a method by which various teams with diverse backgrounds can determine which planning steps are necessary and will result in positive actions. The 8-D approach assists teams in ensuring that all necessary steps are addressed and that an efficient and consistent communication of the results of the team activity is made.

 

Length:  2 days                    Prerequisites:  None



NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs.

Internal auditors, managers and floor supervisors, quality related personnel, and anyone who wants to incorporate the use of the 8-D process into their corrective action and continual improvement programs.

 

LEARNING OBJECTIVES

 

  • Define the 8-D Approach
  • Organize an 8-D Team for the 8-D
  • Evaluate the differences between good and bad corrective actions
  • Develop Fishbone / Cause and Effect diagrams
  • Conduct an analysis using 5-WHY
  • Identify Corrective Action
  • Demonstrate the ability to apply questioning technique skills
  • Develop and congratulate the teams
  • Identify specific performance and abilities

 

Day 1

  • Corrective Action
  • The Questioning Technique
  • The 8-D Approach – A General Description

 

Day 2

  • Practical Exercises
  • The 8-D Approach – Specific Performance


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More Training Info

For onsite training information and a price quote please call (248) 358-3570.

If submitting a Purchase Order, you can fax in your PO and Training Enrollment Form to (248) 799-7995. Please read the Purchase Order Acceptance Policy before submitting your PO.

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WHO WE ARE

Established in 1982, AIAG is a not-for-profit association where professionals from a diverse group of stakeholders - including retailers, suppliers of all sizes, automakers, manufacturers, service providers, academia and government - work collaboratiely to streamline industry processes via global standards development & harmonized business practices.