Damage Claims

The Damage Claims Committee works towards creating global practices related to finished vehicles damaged in transit.  The sub-committee comprised of OEM representatives meets monthly to discuss opportunities to streamline and standardize processes.  The Main Committee comprised of the sub-committee members, along with representatives from each transportation mode meets quarterly and is updated on sub-committee progress, while promoting discussion from all members to provide feedback on processes/procedures under evaluation.

M-22: Finished Vehicle Logistics Transport Damage Reporting Guide
DMG-1: Global Vehicle Damage Codes Laminated Cards

Program Consultant: Trish Zarik - AIAG

Additional Information for Damage Claims


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Established in 1982, AIAG is a not-for-profit association where professionals from a diverse group of stakeholders - including retailers, suppliers of all sizes, automakers, manufacturers, service providers, academia and government - work collaboratively to streamline industry processes via global standards development and harmonized business practices.