Quality

Continuous Improvement with Broad-Based Engagement
AIAG's Quality initiatives span the wide array of product development, manufacturing, service, and customer experience improvement activities challenging our members companies in today's ever changing automotive industry.

While grounded in the quality standards and core tools that are the foundation of automotive quality excellence, the current AIAG quality initiatives are exploring new issues, providing insights, and the latest tools and methodologies to support the manufacturing technology and product innovation advancements that are required from successful and growing suppliers and OEM's. Download Flyer

Resources/Other Information

Continuous Improvement with Broad-Based Engagement

AIAG promotes its objectives primarily by publishing standards and offering educational conferences and training.

Examples include the Advanced Product Quality Planning/Production Part Approval Process (APQP/PPAP) standards in which techniques and tools designed to identify problems and ensure quality are prescribed. Download flyer.

Additional initiatives include:

  • ISO/TS 16949:2009 Quality Management Systems and Quality Core Tools (Global Benchmarks)
    ISO/TS 16949 is the global quality management system standard for the automotive industry based on ISO 9001. Core Tools include Production Part Approval Process (PPAP), Advanced Product Quality Planning (APQP), Statistical Process Control (SPC), Measurement Systems Analysis (MSA) and Potential Failure Mode and Effects Analysis (FMEA), many of which are now being adopted by other industry sectors.
    Download Flyer.
  • Global Quality Survey
    AIAG partnered with J. D. Power to conduct the first of annual global surveys on the state of quality, beginning with China and the US markets. Results of the survey will be featured in the annual AIAG Quality Summit.
    Download Flyer.
  • Core Tools Self-Assessment
    Many companies conduct internal training on the quality core tools, e.g. APQP, PPAP, MSA, SPC and FMEA. Many others use outside trainers. AIAG offers an online free Core Tools assessment which individuals can take to determine how well they grasp the key principles. Results are shared with the individual confidentially indicating where additional or refresher training may be helpful.
    Download Flyer.
  • Consumer-Centric Warranty Management Guideline: A Guideline for Industry Best Practices
    This joint AIAG- Original Equipment Suppliers Association (OESA) guideline is designed to promote consumer satisfaction and continuous warranty improvement by providing a recommended, robust warranty management program that instills a consumer-centric approach to warranty management. This will facilitate a change from a cost-transfer system to a problem prevention system to benefit end users as well as carmakers and their suppliers.
    Download Flyer.
  • Guideline to Effective Error- Proofing
    This new deliverable from AIAG provides comprehensive guidelines and over 10 key strategies for manufacturing-based industries to achieve a "zero error" culture! It is costly to manufacture errors then try to detect and correct them. Use this guide to design products and processes using methods that prevent problem occurrence!
    Download Flyer.
  • AIAG Key Terms and Acronyms
    AIAG has assembled unique sets of over 2000 acronyms and over 700 terms that automotive practitioners are likely to come across into searchable electronic documents to promote common understanding. Proper understanding of terms and acronyms used in the industry today will promote effective and efficient quality management and improvement.
    Download Flyer.

e-Learning/Training/Events

Check back soon for future Events, Training, e-Learning, or Webcasts.

Products

2D Direct Parts Marking Guideline

2D Symbology White Paper

7-Step Problem Solving Process for TH&E Suppliers

A Snapshot of Product Development Practices

Act Reporting Information Kit for TREAD Act Reporting

Advanced Product Quality Planning and Control Plan (APQP)

AIAG Key Acronyms

AIAG Key Terms

AIAG Pallet and Lid Whitepaper 2010

AIAG Supplier Guidance for Estimating GHG emissions for OEMs

Applicability of STEP to Automotive Design & Manufacturing

Automotive History of EDI

Automotive Project Management Guide

B2B Requirements & Strategy for Product Data Management

Bar Code Print Quality Test Specification -- Linear Symbols

Best Practice Unified Procedure for Approval of Rubber

Best Practices for Mist Control in Machine Tool Enclosures

Best Practices in Supply Chain Product Development

Business Continuity Planning for the Automotive Supply Chain

Business Operating Systems

Business Operating Systems for Health Care Organizations

Business Process Narrative for TH&E Industry

Code 128 Bar Code Symbology Specification

Code 39 Bar Code Symbology Specification

Collaborative Computing White Paper

Common Visibility Event Definitions of the Finished Vehicle

Consumer-Centric Warranty Management Guideline

Core Tools Forms

Defining Product Data Quality

Dimensional Mark Up Language (DML)

ECM Recommendation - Engineering Change Request (ECR)

EDI Presentation White Paper

EDI/XML Project Planner

Effective Error- Proofing

Effective Problem Solving Leader Guide

Effective Problem Solving Practitioners Guide

Engineering Change Management (ECM) Recommendation

Engineering Change Management (ECM) Reference Process

Ergonomic Guidelines for Small Lot Delivery Systems

Evaluated Receipts Settlement (ERS) Process

Export Compliance

Feature-Based Processing Recommended Business Process

Financial Managers' Guide to EDI

Finished Vehicle Transportation Damage Standards and Guide

FMEA for Tooling & Equipment (Machinery FMEA)

Gas Cylinder Identification Label Standard

General Guidelines for Increasing the Value of CAD Data

General Requirements for the Competence of Testing

Global Carriers & Logistics Service Providers Evaluation

Global DELFOR Message (Delivery Forecast)

Global Despatch Advice Message (DESADV)

Global INVOIC Message (Invoice)

Global Materials Management Logistics Agreement (GMMLA)

Global MMOG/LE

Global REMADV Message (Remittance Advice)

Global Transport Label Standard for the Automotive Industry

Global Vehicle Damage Codes Laminated Cards

Glossary of Common Reliability Terms

Guidance on Statistical Techniques for ISO 9001:2000

Guide for Responding to the CM Reporting Templates

Guideline for Combining 3D Models & 2D CAD Documentation

Guideline for Hazardous Material Storage

Guideline for Manually Handled Containers

IATF Auditor Guide for ISO/TS 16949

Implementation Guidelines for UN/EDIFACT DELJIT

Implementation Guidelines Version 004010AIAG

Industrial Truck Pedestrian Sensing Systems White Paper

Info Kit for Importing into the United States

Information Kit for Importing into Canada

Information Kit for Importing into Mexico

Information Technology Radio Frequency Identification

Information Technology. Radio Frequency Identification

Infrastructure for Plant-to-Business (P2B) Interoperability

Intercontinental Pallet and Carton Standard

ISO/TS 16949 7 Pack

ISO/TS 16949:2009 Guidance Manual

ISO/TS 16949:2009 Quality Management Systems

ISO/TS 16949:2009 Quality Management Systems (Notebook Size)

IV&I Min/Max Replenishment

JAIF Global Guideline for Returnable Transport Items

JAIF Global Radio Frequency Identification (RFID)

Joint Automotive Industry Forum (JAIF) China B2B

Key Performance Indicators for Global Material Management

Layered Process Audit Guideline

Layered Process Audit-in-a-Box

Leadership Excellence in Health Safety and the Environment

Lift Truck Rotated Operator Compartments:An Ergonomic Review

Lift Truck Visibility with Load

Manufacturing Assembly Pilot (MAP) Project Final Report

Materials Off-Shore Sourcing (MOSS) Project

Measurement Systems Analysis

Medical Devices - Application of Risk Management

Optimum Shipping & Receiving Systems Handbook

Pandemic Preparedness & Response Plan

Parts Identification & Tracking Application Standard

Pedestrian & Vehicle Safety Guidelines

Plant-to-Business (P2B) Common Data Format for Communicating

Potential Failure Mode & Effects Analysis

Product Data Exchange - AutoSTEP at the Midpoint

Product Development Metrics

Production Part Approval Process

Quality Assurance Guideline for Shipping Labels

Quality Measurement Data Specification

Rail Safety Guideline

Readiness Checklist for Subtier Supplier Management Process

RECADV Global Receiving Advice

Recommended Business Practice for Long Distance Supply Chain

Reliability Methods for Improved Product Dependability

Requirements for Regulatory Purposes

Returnable Containers Management Guideline

Returnable Containers Performance Test Guidelines

Returnable Containers Transported by Truck Guideline

Returnable Transport Item Tracking (RFID Pilot) White Paper

Returnable Transport Items Visibility Best Practices

Returnable Wheel Packs Transported by Truck

Rules for ISO/TS 16949 Certification Scheme

Safety Inspection 2-Pack

SASIG Digital Engineering Visualization

SASIG Long Term Archiving and Retrieval (LTAR)

SCACTIL - Standard Carrier Alpha Code Trailer ID Label

Single-and Multi-Use Container Systems Guideline

Small Parts Container AIAG 001

Special Process: Coating System Assessment

Special Process: Heat Treat System Assessment

Special Process: Molding System Assessment

Special Process: Plating System Assessment

Special Process: Soldering System Assessment

Special Process: Welding System Assessment

Standard Practice for Industry Use of Cumulative Records

Standard Returnable Fastener Container System

Standardized Bill of Lading

Statistical Process Control

STEP Configuration Management Implementation Guideline

Subtier Supplier Management Process Guideline

Supplier & Product Reliability Assurance

Supplier Content Reporting Requirements Workbook

Supplier Electronic Network Connectivity

Supplier Quality Requirements 5-Pack

Supply Chain Security Toolkit for the Automotive Industry

T.120 Automotive Data Conferencing Architecture

The Cost of Poor Quality Guide

Trading Partner Labels Implementation Guideline

Trailer Loading & Unloading Inspection

Trailer Safety Inspection

TREAD Act VMRS System & Assembly Code MAP

User's Guide for Corrugated Plastic

Vehicle ID Number (VIN) Label Application Standard

Voice of the Lower Tiers (VOLT) Report

Warranty Claims Data Exchange