The development and usage of the quality core tools including process flow diagrams, process FMEAs and control plans are nothing new to the automotive supply base. Unfortunately, in many cases, these documents are not used to their full potential reducing the benefit for both suppliers and their customers. Recently OEM customers and 3rd party certification bodies have seen a decline in the quality of process flow diagrams, process FMEAs and control plans leading to a decline in delivery performance, lower product quality, and increased findings during 3rd party audits. As an advanced next step in process improvement, this 2-day workshop was designed to reemphasize the benefits, importance, and proper development of these documents for the benefit of supplier organizations and their customers.
NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs.