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Automotive Warranty Management


Product Code: CQI-14-4 Pricing
CQI-14-4

CQI-14 drives consumer satisfaction and warranty improvement by providing a robust warranty management program. The guideline provides an assessment tool, and No Trouble Found case studies to guide an organization to proactively reduce warranty incident rates associated with warranty events. The CQI-14 4th edition, 2nd Printing, does not contain any new requirements; therefore, CQI-14 4th edition and CQI-14 4th edition, 2nd Printing are considered technically equivalent and valid editions. References to OESA were changed to MEMA. This Second Printing of the Fourth Edition (English only).

Additional Information

Publication Date September 2023
Version 4 edition, 2nd printing
Category Quality

Or call 248.358.9780

Publication Options

Format Language Member Non-Member
Hardcopy with Downloadable Assessment English $89.00 $276.00 Purchase Now
eDocument (View online and download file - no printing) Single-User; includes Assessment Chinese $89.00 $276.00
eDocument (View online and download file - no printing) Single-User; includes Assessment English $89.00 $276.00
eDocument (View online and download file - no printing) Single-User; includes Assessment Portuguese $89.00 $276.00
eDocument (View online and download file - no printing) Single-User; includes Assessment Spanish $89.00 $276.00
eDocument (View online and download file - no printing) Corporate Subscription Chinese $1,650.00 $2,650.00 Request Quote
eDocument (View online and download file - no printing) Corporate Subscription English $1,650.00 $2,650.00 Request Quote
eDocument (View online and download file - no printing) Corporate Subscription Portuguese $1,650.00 $2,650.00 Request Quote
eDocument (View online and download file - no printing) Corporate Subscription Spanish $1,650.00 $2,650.00 Request Quote
Format Language
Hardcopy with Downloadable Assessment English
Member Price Non-Member Price
$89.00 $276.00

Format Language
eDocument (View online and download file - no printing) Single-User; includes Assessment Chinese
Member Price Non-Member Price
$89.00 $276.00

Format Language
eDocument (View online and download file - no printing) Single-User; includes Assessment English
Member Price Non-Member Price
$89.00 $276.00

Format Language
eDocument (View online and download file - no printing) Single-User; includes Assessment Portuguese
Member Price Non-Member Price
$89.00 $276.00

Format Language
eDocument (View online and download file - no printing) Single-User; includes Assessment Spanish
Member Price Non-Member Price
$89.00 $276.00

Format Language
eDocument (View online and download file - no printing) Corporate Subscription Chinese
Member Price Non-Member Price
$1,650.00 $2,650.00

Format Language
eDocument (View online and download file - no printing) Corporate Subscription English
Member Price Non-Member Price
$1,650.00 $2,650.00

Format Language
eDocument (View online and download file - no printing) Corporate Subscription Portuguese
Member Price Non-Member Price
$1,650.00 $2,650.00

Format Language
eDocument (View online and download file - no printing) Corporate Subscription Spanish
Member Price Non-Member Price
$1,650.00 $2,650.00

AIAG Single-User eDocuments are licensed to one end user account; please ensure the order is placed under the account of the actual end user. AIAG eDocuments are not transferable from one account to another. If more than one user needs access to eDocuments, simply select "Request Quote for Corporate Subscription" above for pricing and terms.

AIAG offers eDocuments in multiple languages, but if you're looking to purchase hard copy publications and training outside of the U.S., visit Certified Publication & Training Distributors

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