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  • Phone: 1-248-358-3570
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Quality Training Course Listing

  • Advanced IMDS

    Classroom Training

    The growing concern regarding substance uses in products, its recycling or disposal has created a lot of legislations and global actions in the last years. Providing excellent quality material declaration data to your customers requires a thorough understanding of these regulations. Professionals must be prepared for the impact of these requirements on the future of their business. This course provides an extension of the IMDS Basic Concepts and Application course, to help you understand the regulations and anticipate their impact on your business. Additionally, students will receive hands on instruction on how to utilize IMDS' more complicated features, such as Chemistry Manager, Where Used Analysis, MDS Update and MDS Request. It is recommended that students first attend the IMDS Basic Concepts and Application course prior to attending this Advanced IMDS course or have equivalent experience.
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    Date: 1/18/2019


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  • Advanced Product Quality Planning & Control Plan (APQP)

    Classroom Training

    Avoid confusion or misinterpretation of automotive requirements with a clear understanding of advanced product quality planning (APQP) and how it relates to IATF 16949. Run step-by-step through APQP and learn about the FCA, Ford Motor Co., and General Motors Co. common requirements and what you need to do to achieve compliance with the guidelines for product quality planning and the preparation of control plans. This one-day class provides an overview of the tools, procedures and reporting requirements specified in the Advanced Product Quality Planning and Control Plan reference manual.
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    Date: 3/4/2019


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  • AIAG IATF 16949:2016 Supplier Auditor Certification

    Classroom Training

    During this 4-day training course, participants will learn the necessary skills to conduct high quality internal audits to improve performance on registration and surveillance results. This exclusive AIAG training program is the supplier version of the official IATF 16949:2016 third-party auditor certification course. The course focuses on the requirements of IATF 16949:2016, linkages to North American Automotive Core Tools and customer requirements, and the automotive process approach to auditing. A final examination is included at the end of the course.
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    Date: 4/8/2019 to 4/11/2019


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  • Applied SPC and MSA for Practitioners

    Classroom Training

    Improve your understanding of the integration of statistical process control (SPC) and measurement systems analysis (MSA) into IATF 16949 and discover how to develop a higher quality process control system by selecting and applying the appropriate statistical tools. Through a combination of instructor-led training and team exercises, you learn how SPC and MSA can be applied to a manufacturing environment. The goal is to illustrate how these techniques can be incorporated into a system to provide for not only process improvement, but also product improvement. Important: The course requires you to come with a laptop loaded with Excel. It is also recommended that you download the following demos: Q-1 Macros and Minitab (latest version) before arriving to the class.
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    Date: 3/25/2019 to 3/27/2019


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  • APQP How-To Workshop

    Classroom Training

    In this two-day class, gain the skills to effectively implement an Advanced Product Quality Planning & Control Plan (APQP). The activity-based course will teach you about APQP tools and the linkage between process flow charts, Failure Mode and Effects Analysis (FMEA), control plans and Production Part Approval Process (PPAP).
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    Date: 3/11/2019 to 3/12/2019


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  • APQP/PPAP Certification Exam

    Classroom Training

    Certification by AIAG in APQP/PPAP verifies an individual's proficiency in product quality planning and control plan guidelines, and PPAP submittal requirements as defined in the APQP and PPAP reference manuals. The individual is able to apply and communicate them, and as a result, can support the development of a product that will increase customer satisfaction.
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    Date: 3/4/2019


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  • Automotive SPICE Certified Competent Assessor

    Classroom Training

    The ISO/IEC 15504 and ISO/IEC 330xx, respectively (SPICE: Software Process Improvement and Capability dEtermination) depicts worldwide accepted standards for rating process capability and for process improvement for development of software and software based systems. In the automotive industry the domain specific variant "Automotive SPICE®" is used for rating and qualification of ECU and software suppliers.
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    Date: On Demand


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  • Automotive SPICE Certified Provisional Assessor

    Classroom Training

    The ISO/IEC 15504 and ISO/IEC 330xx, respectively (SPICE: Software Process Improvement and Capability dEtermination) depicts worldwide accepted standards for rating process capability and for process improvement for development of software and software based systems. In the automotive industry the domain specific variant "Automotive SPICE®" is used for rating and qualification of ECU and software suppliers.
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    Date: On Demand


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  • Automotive Warranty Assessment Training

    Classroom Training

    The CQI-14 Automotive Warranty Assessment Training provides a best-practice approach for managing warranty processes with the consumer in mind. The goal of the training is to develop skilled practitioners who are well versed in the Assessment tool provided in the CQI-14 manual and who are able to provide an organization with a warranty process that utilizes best practices. This course includes a "hands-on" example of completing the Warranty assessment and how to benefit from the results. Note: Attendees are asked to bring a laptop to class in order to complete an assessment.
    More info

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    Date: 5/17/2019


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  • Automotive Warranty Management - An Introduction

    Classroom Training

    Attendees will gain insight on how to understand the Customer's warranty data output metrics (claims and cost), the basic warranty data tracking methods, warranty claim rate reduction, simple data base analysis, including what to do with the data, and some of the basic activities that an organization should perform to understand warranty performance. This one-day course is recommended for individuals who are new to warranty management, or anyone wishing to gain a better understanding of warranty management and how the systems interact between supplier, customers, and dealers. NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEU's.
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    Date: 5/16/2019


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Established in 1982, AIAG is a not-for-profit association where professionals from a diverse group of stakeholders - including retailers, suppliers of all sizes, automakers, manufacturers, service providers, academia and government - work collaboratively to streamline industry processes via global standards development and harmonized business practices.

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