Course Outline

  • LPA's are not traditional audits, they are a management tool to verify compliance to standards

  • The Value of the LPA Management Tool and why it works

  • Top Management's role in launching LPAs

  • The roles of the various departments in the organization as they relate to LPA

  • Why the LPA process should not be owned by the 'Quality' function

  • How to review and continuously improve LPAs

  • How your organization will benefit from the content of CQI-8, 2nd edition