Guideline drives consumer satisfaction and warranty improvement by providing a robust warranty management program. The guideline provides an assessment tool, and No Trouble Found case studies to guide an organization to proactively reduce warranty incident rates associated with warranty events.

This document contains the Rules for achieving and maintaining IATF recognition related to IATF 16949. Now in its 5th Edition, the document is commonly referred to as "Rules 5th". It includes the criteria for certification body recognition, certification body audit process, certification body auditor qualifications, and IATF 16949 certificates. This document replaces "Rules 4th Edition" and encompasses previous Sanctioned Interpretations and Rules related Frequently Asked Questions (FAQ's) issued by the IATF prior to the release of this docume...

The IATF 16949 Memory Jogger is a reference to answer many questions regarding IATF 16949:2016 and its background, rules, and implementation/maintenance strategies. Concepts are presented in a brief, focused format that discusses IATF 16949 clauses in conversational language. The Guide is applicable to employees at all levels of an IATF 16949 certified organization. This printing is a desktop sized document measuring 5" x 7".