This two day workshop is based on the AIAG CQI-20 Effective Problem Solving Guide, 2nd edition. Using case studies, the workshop will give attendees the tools necessary to work through real problems to identify root cause and complete the process of effective problem solving. Attendees will take this new knowledge back into their organization to review and address the existing culture, behaviors, and competency with regards to problem solving, and to drive change within their organization.
This two-day workshop is recommended for individuals who are problem solving practitioners, management that supports the problem solving process, or anyone wishing to gain a better understanding of the problem solving process based on industry best practice.
Objective of the Effective Problem Solving Workshop is for the attendee to gain a basic understanding of the AIAG CQI-20 Effective Problem Solving Guide, and to learn the steps and tools within the Guideline by completing case study exercises. Participant will receive a copy of the CQI-20 Effective Problem Solving Guide.
• Day One:
o Executive Leadership discussion
o Review case study one
o Review Problem Solving Process using case study one and activities 1-11
• Day Two:
o Case studies 2 and 3
o Cultural Assessment Activity