Want to try before you buy?

You are eligible for a free, 30 day trial of the Core Tools Support™ (CTS) Software!

AIAG’s new Core Tools Support™ (CTS) software – a cloud-based solution for authoring and managing FMEA, Control Plan and PPAP documents – takes the best of the old Core Tools forms disk and improves it in every way.

Fueled by industry input, the software’s development began with insights from AIAG’s Quality 2020 Report and Voice of the Customer survey and evolved based on feedback from hundreds of customers and volunteers.

Designed to support smaller suppliers' unique needs, this PC and tablet compatible software is based on concurrent users instead of traditional seats – so team members across the globe can share licenses, and you can save money. 

The resulting software, based on the Microsoft Azure platform that is supported by more than $1 billion invested in security, includes the following features and benefits:

  • A responsive main menu showing your tasks, priorities, meetings, calendar and more.
  • PPAP documentation tracking and project planning tools, including meeting and assignment trackers.
  • Linkages between forms with a NEW capability to see all the Process Flow, PFMEA and Control Plans data in a single relational database, providing visibility not possible on standalone forms. 
  • Task management options, including a "My To Do List," with flexibility in creating task templates for reusable project task lists. 
  • Flexibility in designing Process Flow, PFMEA and Control Plans forms, including the ability to change column headings and add new columns, with multiple reusable templates. 
  • Reporting across parts and projects. 
  • Quick Print icons on almost every screen for easy reporting.
  • The ability to search across all data sets for quick and relevant results. 
  • Updates with the most current forms (including the new AIAG & VDA FMEA Handbook forms, when available). 
  • Attachment capabilities: the option to upload supporting PPAP documentation (such as gage studies, part files, inspection records, images and more).
  • Ability to manage multiple locations (if needed) with access control by location.
  • Importing capability for key files and lookup tables.
  • And much more! 

For a closer look at the software itself, check out our demo, and watch AIAG Program Manager John Cachat demonstrate functionalities and screen views in the new AIAG Core Tools Support™ (CTS) software!

Other Video Resources


Member: $360 annually per concurrent user
Non-Member: $360 annually per concurrent user
Additional Storage: $120 annually per 50GB
Language: English

Price chart reflects the cost for one year of access to the CTS software (from date of purchase) for a single user license. Additional user licenses purchased will reflect the same cost structure – $360 annually, per license. User licenses are based on concurrent users.

Each company account includes 50GB of shared storage space as part of the annual subscription. Additional account storage space is available for purchase (for an annual fee) in 50GB increments.

CTS software and recommended e-documents must be purchased separately from other items in cart. Please return to the AIAG Store to complete any additional purchases.

The software is currently only available in English. Additional languages will be added in the future.

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Frequently Asked Questions

You will receive two separate confirmation emails shortly after completing your purchase – one from AIAG, and one from the software itself – detailing next steps.

Better than traditional "named user" licenses or individual seats, the CTS software is based on concurrent users. This refers to the number of users able to use the software simultaneously. A concurrent user license allows a group of people to effectively share a license, providing more flexibility and value.


The person in your company who purchases the first concurrent user license will automatically be the “License Holder” for all sales and billing purposes. Once that individual logs into the software, he or she will be able to add new users, admins, and locations.

AIAG's CTS software is a 100% online application, compatible with supported browsers running on PC and Mac operating systems.

Browser options for Windows: Chrome (recommended for best performance), Firefox, Microsoft Edge

Browser options for Mac: Chrome, Firefox

In recognition of the global automotive supply chain’s needs, the software will ultimately be available in several languages. Currently, the software is only available in English.

We have a great demo available! Simply scroll to the top of the FAQ section to view the video, and watch as AIAG Program Manager John Cachat demonstrates various software features and functionalities. For additional details, you can also view our latest update webinar. In both cases, dozens of detailed screen captures are shared, showing the software’s functionalities. You can also view other feature videos on our video page.

Yes! We offer a free, 30 day trial to try the software, which includes access for one user for 30 days and 1 GB of storage space. You can input some of your own projects to experience authoring and managing FMEA, Control Plan and PPAP documents, and if you choose to buy after the trial, the data you input will be rolled over into your paid account. It will also be saved for 90 days if you don’t buy right away. Click here get your free trial today!

Yes! Fill out the form to receive CTS news and updates.

Yes, technical support is included. Our team is available Monday - Friday from 8:00 a.m. - 5:00 p.m. Eastern Time (GMT-4).

We accept payment via credit card, PayPal, wire transfer and ACH electronic funds-transfer system. 

No. Unfortunately we do not offer refunds for the CTS software. See the terms of service agreement for more details.

The CTS software is a standalone software application that does not currently include the following:

  • The ability to import old Process Flow, PFMEA or Control Plans into the software.
  • Integration with other software applications.
  • Advanced user role-based security models (read, write, edit, delete, etc.).
  • Advanced workflow engine.
  • APIs – Application Program Interfaces.

Contact Us 

If you have any additional questions or require further assistance, please contact us. Our team is available from 8:00 a.m. to 5:00 p.m. US Eastern Time (GMT-4).

By Phone: 
Sales and billing related questions: + 1 (248) 784-1888 / +1 (888) 225-5077
Technical Support: + 1 (226) 777-0144 / +1 (888) 508-5335

By Email:
Sales and billing related questions: ctsinquiry@aiag.org
Technical Support: support@aiagcts.org

By Mail: 
Automotive Industry Action Group
4400 Town Center
Southfield, MI 48075-1104 USA