Virtual Assistant Terms of Use

Effective date: 9/11/2025

Introduction

These terms of use (“AIAG Virtual Assistant (AVA) Policy (Terms of Use)” or “Ava Terms “) are an agreement between you and Automotive Industry Action Group, a Michigan nonprofit corporation, (“AIAG”, “we” or “us”) and govern your access to and use of Ava, AIAG’s large-language model educated on AIAG content (“Ava”). These Ava Terms supplement and are a part of the AIAG Terms of Use that governs your use of the goods, services, and software available through the web domain www.aiag.org and any applications marketed or provided through that domain, as well as all other electronic resources provided by AIAG.

When we refer to “you” or “your,” we mean the person who is visiting and using Ava. If you are using Ava on behalf of, or for the purposes of, another person, “you” or “your” also means that other person, including an organization, if applicable.

By using Ava, you agree to be bound by these Ava Terms. If you do not agree with these Ava Terms, please refrain from using Ava.

Please read these Ava Terms carefully before you start to use Ava. These Ava Terms will, among other things:

• Outline your legal rights regarding Ava:
• Explain the rights you give to us when you use Ava, and
• Establish how disputes or lawsuits regarding Ava will be handled, and includes waivers and limitations regarding your ability to bring claims against us relating to Ava.

Your Use of Ava

As part of the applications available through the website, AIAG may offer an online virtual assistant chatbot and research tool, called Ava. Ava is offered by AIAG for purely informational purposes to assist you with the use of our resources and related applications, and to provide you with generalized information in response to your inputs. We do not require you to input, and you should not enter, any personal, sensitive or confidential information into Ava. All input, prompts, content or conversation that you provide in Ava may be recorded for AIAG’s and its providers’ and licensors’ own use.

When you interact with Ava, you are not interacting with a human person. Ava is powered and supported by an artificial intelligence tool, which may include generative artificial intelligence models and capabilities, and you are directly interacting with this artificial intelligence.

Restrictions

You agree not to:

• Reverse engineer, decompile, disassemble, circumvent security for Ava.
• Use of Ava for any illegal or unauthorized purpose.
• Remove or alter any copyright, trademark, or other proprietary rights notice from Ava.
• Share, distribute, or create derivative products with Ava without prior written consent from AIAG’s CEO.

Ava is an informational tool. Do not submit any personally identifying information, confidential information or sensitive information as prompts into Ava.

Without limiting other applicable terms of these Ava Terms, the provision of unlawful, criminal, abusive, obscene, vulgar, slanderous, hateful, threatening, abusive, harmful to minors, discriminatory, racist, hateful, sexually-oriented, pornographic or otherwise objectionable material, which violates the rights of other persons, in particular infringe copyright or other intellectual property rights which could damage the reputation of AIAG or its respective representatives or which violate applicable law, in a chat is prohibited.

AIAG may end a chat or discontinue offering Ava at anytime. You have no legal entitlement to a particular functionality or to the use of Ava.

Inputs and Prompts

By using Ava, you are granting AIAG and its providers and licensors, permission to use your prompts, input and content for our or their own purposes, including, without limitation, providing the license rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your prompts, input, or other content you provide through Ava. Your use of Ava does not grant you any ownership rights in any underlying technologies, intellectual property, or other data that comprise or support Ava. No compensation will be paid with respect to the use of your prompts, input, or other content, as provided herein. You warrant and represent that you own or otherwise control all of the rights to your prompts, input, or other content, without limitation, all the rights necessary for you to provide, post, upload, input or submit the prompts, input, or other content into Ava.

Privacy

By using Ava, you consent to AIAG and its providers’ and licensors’ use of your internet protocol (IP) address and email address, as may associated with your prompts, input and content, for our or their own purposes. You can read more in AIAG’s Privacy Policy.

Assumption of Risk

Your use of Ava and reliance on the output thereof is entirely at your own risk. Ava and its outputs are not error-free, may not work as expected and may generate incorrect information. AIAG makes no warranties, representations, guarantees or other representations whatsoever as to the validity, accuracy, reliability, fitness for a particular purpose, or completeness of the output of Ava or as to the availability or availability of the content offered to you through Ava, and AIAG disclaims all liability associated therewith to the extent permitted by applicable law. You must independently validate all output of Ava before relying upon such output.

Intellectual Property

AIAG Materials are owned by AIAG, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Under no circumstances shall any AIAG Materials, whether draft or final, be uploaded into or shared with any AI tool for dissemination, consolidation, summarization, proofreading, or creation of derivative works without written permission from the AIAG’s CEO. Permission from the individual author or contributor is NOT sufficient.   

Disclaimer of Warranties

Ava is provided “as is” without any warranties, express or implied. We do not warrant Ava will meet your requirements or that its operation will be uninterrupted or error-free. We do not guarantee the accuracy, or the completeness of the results provided. Without limiting the foregoing, warranties of merchantability and fitness for use are disclaimed. Ava usage and results should be treated for educational use only.

Limitation of Liability

To the maximum extent allowed by law, in no event shall we be liable for any losses or damages whatsoever arising out of or in connection with your use of Ava, including but not limited to lost profits, direct, indirect, incidental, or consequential damages with any usage of the responses given by Ava. Without limiting the foregoing, your maximum remedy, regardless of the form of action, whether in contract, tort or otherwise, shall not exceed $500.

Indemnification

You agree to indemnify and hold us, our employees, licensors and suppliers, harmless from any claims, liabilities, damages, or expenses arising out of your use of Ava.

Termination

We may terminate your access to Ava at any time for any reason, without notice or liability.

Changes to Terms of Use

We reserve the right to modify these Ava Terms at any time. Your continued use of Ava following any changes indicates your acceptance of the modified terms.

Limits on Claims, Class Action Waiver and Governing Law

This Agreement shall be governed in all respects by the laws of the State of Michigan without regard for its conflict of laws provisions. You agree that as a condition for you to bring any legal claim against us (regardless whether brought as a complaint or a counterclaim) relating in any way to these Ava Terms or Ava, you must have provided us a notice within 60 days that you first knew of (or with reasonable inquiry, could have discovered) the act or omission that gave rise to your claim. Any claim against us must be filed within 1 (one) year that you first knew of (or with reasonable inquiry, could have discovered) the act or omission that gave rise to your claim.

TO THE MAXIMUM EXTENT ALLOWED BY LAW, WE AND YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION.