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  • Address: 4400 Town Center, Southfield, MI 48075-1104 USA
  • Phone: 1-248-358-3570
  • Email: memberinfo@aiag.org

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Taking Effective Corrective Action: Using the 8-D Approach


CEU Credit: 1.5
This two-day training course presents the 8-D model as an efficient and effective methodology for determining, planning, verifying, and documenting corrective actions. You will be introduced to planning for improvement using easily understood and implemented tools that will result in positive, innovative, and effective actions. The tools include the questioning technique that establishes a method by which various teams with diverse backgrounds can determine which planning steps are necessary and will result in positive actions. The 8-D approach assists teams in ensuring that all necessary steps are addressed and that an efficient and consistent communication of the results of the team activity is made. Additional Information for Live Virtual Students Please review this link in its entirety before your scheduled training session. https://plexusintl.com/us/application/files/zoom-user-guide/index.html#/

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We Offer Onsite Training

Want AIAG to bring the training to you? Check out our Onsite Training options or contact us at onsite@aiag.org or 248.358.3003 to get a quote.

Questions?

Please note that the option to "Register Another Person" will no longer be available for Available Now Webinars, E-Learnings and Assessments. Please contact AIAG Customer Service at trainingcontact@aiag.org if you need to register another person, have any questions or concerns regarding training, or need to make updates to your account including changing your email address, phone number, etc.


Course Offerings

1/10/2022 - 1/11/2022 8:00AM - 5:00PM Live Virtual English 19 $675.00 ($875.00)
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2/14/2022 - 2/15/2022 8:00AM - 5:00PM Live Virtual English 20 $675.00 ($875.00)
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4/5/2022 - 4/6/2022 8:00AM - 5:00PM Southfield, MI, USA English 20 $675.00 ($875.00)
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7/14/2022 - 7/15/2022 8:00AM - 5:00PM Southfield, MI, USA English 20 $675.00 ($875.00)
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10/10/2022 - 10/11/2022 8:00AM - 5:00PM Southfield, MI, USA English 20 $675.00 ($875.00)
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  *All times are based on Eastern Time

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International Offerings

Date Location Language Available Seating Contact
TBD TBD, South Africa Republic of English 25 Mr. Raj Harilal
TBD TBD, Brazil Brazilian Portuguese 25 Paulo Sergio Giusti
TBD TBD, China Peoples Republic of Simplified Chinese 25 Steven Hsieh
TBD TBD, India English 25 H.S. Anand
TBD TBD, Japan Japanese 25 Itaru Suzuki
TBD TBD, South Korea Korean 25 Soon-Young Won
TBD TBD, Mexico Spanish - Latin America 25 José Dominguez

Course Information

This two-day training course presents the 8-D model as an efficient and effective methodology for determining, planning, verifying, and documenting corrective actions. You will be introduced to planning for improvement using easily understood and implemented tools that will result in positive, innovative, and effective actions.

 

The tools include the questioning technique that establishes a method by which various teams with diverse backgrounds can determine which planning steps are necessary and will result in positive actions. The 8-D approach assists teams in ensuring that all necessary steps are addressed and that an efficient and consistent communication of the results of the team activity is made.

 

Length:  2 days                    Prerequisites:  None



NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs.

Course Material: Course Material information will be provided on your confirmation document upon completion of registration – if you have more specific questions, please contact customer service at 877-275-2424

Additional Information for Live Virtual Students 

Please review this link in its entirety before your scheduled training session. 

https://plexusintl.com/us/application/files/zoom-user-guide/index.html#/

Internal auditors, managers and floor supervisors, quality related personnel, and anyone who wants to incorporate the use of the 8-D process into their corrective action and continual improvement programs.

 

LEARNING OBJECTIVES

 

  • Define the 8-D Approach
  • Organize an 8-D Team for the 8-D
  • Evaluate the differences between good and bad corrective actions
  • Develop Fishbone / Cause and Effect diagrams
  • Conduct an analysis using 5-WHY
  • Identify Corrective Action
  • Demonstrate the ability to apply questioning technique skills
  • Develop and congratulate the teams
  • Identify specific performance and abilities

 

Day 1

  • Corrective Action
  • The Questioning Technique
  • The 8-D Approach – A General Description

 

Day 2

  • Practical Exercises
  • The 8-D Approach – Specific Performance

Paying with a Purchase Order?

If submitting a Purchase Order, you can fax in your PO and Training Enrollment Form to (248) 799-7995. Please read the Purchase Order Acceptance Policy before submitting your PO.