Continuous Quality Improvement (CQI)

Strengthen processes, prevent defects, reduce risk, and improve performance across the supply chain with practical, industry-developed approaches that address real-world quality challenges.

Drive Improvement

 

AIAG is forging the future of automotive quality, creating new horizons for excellence across the supply chain. Through collaborative industry work groups, OEMs, suppliers, and other industry organizations share subject matter expertise to develop CQI manuals grounded in industry best practices.

These manuals provide practical guidance, assessment frameworks, and common approaches to help organizations evaluate processes, identify gaps, prevent defects, reduce variation, and achieve measurable improvement.


Use our special process assessments to:

  • Assess your organization’s ability to meet customer requirements
  • Identify process gaps and improvement opportunities
  • Align expectations between suppliers and customers
  • Reduce waste and variation
  • Prevent defects and strengthen process control
  • Increase customer satisfaction
  • Advance continuous improvement across the supply chain

Focus Areas

Quality Management & Continuous Improvement
Build stronger quality practices through proven approaches to auditing, problem solving, leadership, and performance improvement.
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Product, Process & Manufacturing Quality
Strengthen product reliability, prevent errors, and improve manufacturing performance through effective warranty management, error-proofing practices, and failure-focused design reviews.
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Supplier & Supply Chain Quality
Improve supplier oversight, product traceability, material controls, and reliability assurance across the automotive supply chain.
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Special Process Assessments
Standardize process controls and assessment practices to improve manufacturing consistency across critical production systems
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Digital, Software & Data
Advance digital information exchange, software approval, and effective AI vision inspection across automotive product development and manufacturing.
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    Reach out to our Quality team at +1 (248) 358-3570 or via email at quality@aiag.org.

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    Related Resources

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    Quality
    AIAG Traceability Guideline
    Published: Dec 2018

    Traceability provides product visibility throughout the supply chain, greatly reducing the amount of product and/or vehicles needing recall due to a non-conformance.  AIAG's Traceability Guideline is a single, consistent application guideline for traceability, highlighting best practices and showcasing applications/case studies of the latest technology solutions.  The Guideline includes a Traceability Self-Assessment and Traceability Fire Drill forms to identify and verify the effectiveness of a...

    PRODUCT CODE: CQI-28 VERSION 1
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    Quality

    CQI-14 drives consumer satisfaction and warranty improvement by providing a robust warranty management program. The guideline provides an assessment tool, and No Trouble Found case studies to guide an organization to proactively reduce warranty incident rates associated with warranty events. The CQI-14 4th edition, 2nd Printing, does not contain any new requirements; therefore, CQI-14 4th edition and CQI-14 4th edition, 2nd Printing are considered technically equivalent and valid editions. Refer...

    PRODUCT CODE: CQI-14-4 VERSION 4 EDITION, 2ND PRINTING
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    Quality

    Ensure a more efficient, unified approach to bar steel management - and help expedite supplier selection amid sourcing changes - with the AIAG CQI-32 Bar Steel System Questionnaire. 

    Focusing on defect detection, prevention, and reaction, along with process control and monitoring, this best-practice-based questionnaire covers key topics, including electric arc, basic oxygen, and energy optimizing furnaces; continuous and ingot casting; immersion ultrasonic testing; and more. 

    Whether...

    PRODUCT CODE: CQI-32 VERSION 1
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    Quality
    Cost of Poor Quality Guide
    Published: Oct 2012

    Most companies typically waste up to 35% of their operating budgets doing things less efficiently than possible or by failing to capitalize on opportunities. The Cost of Poor Quality Guide will help you identify and quantify where inefficiencies exist, effectively communicate these deficiencies to upper management, and prioritize the actions needed for immediate operational improvement and reduction in variance. Take the first step in taking your performance to the next level today!

    PRODUCT CODE: CQI-22 VERSION 1
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    Quality

    The DRBFM Reference Guide is intended to provide information and examples of procedures to implement DRBFM proficiency expectations at all levels of engineering and management. The DRBFM document also aligns with the SAE J2886 DRBFM Recommended Practice.

    PRODUCT CODE: CQI-24 VERSION 1
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    Quality

    Does your organization need help eliminating repeat problems and implementing sustainable improvements in your products or processes? This guideline supports organizational efforts to develop and implement a robust problem solving process that will improve problem descriptions, team member participation, qualitative methods for problem solving, and the ability to prioritize, analyze and review concerns, as well as ensure that steps are not skipped. The publication is laid out in sections, each c...

    PRODUCT CODE: CQI-20-2 VERSION 2
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    Quality

    Key elements of the revised CQI-8 guideline: " Integrates LPA with management of Key Performance Indicators (KPIs) so that LPAs have a positive impact on business results. " Expands ownership beyond the Quality function " Suggests the role of the LPA Planning Team " Promotes utilization of LPAs in non-manufacturing areas (e.g. Engineering, Purchasing, Program Management, etc.) " Recommends Roles and Responsibilities for LPA (RASIC chart) " Provides expanded guidelines for writing effective LPA c...

    PRODUCT CODE: CQI-8 VERSION 2
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    Quality

    • Management and Planning: Commitment from management, quality planning, and compliance with customer requirements.
    • Process Control and Documentation: Detailed process flow diagrams, PFMEA, control plans, and comprehensive documentation.
    • Personnel and Training: Qualified, competent personnel and ongoing training programs.
    • Equipment and Materials: Proper maintenance, calibration, and verification of equipment; specification, storage, and handling of materials.
    • Inspection, Testing, and Continuous Improv...

    PRODUCT CODE: CQI-29 VERSION 1
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    Quality

    The CQI-27 Special Process: Casting System Assessment provides requirements for foundry suppliers of OEM automotive castings. It is a collective effort by OEM and Tier 1 customers to create common process requirements for foundries, requirements which our shared experiences tell us will benefit the foundry industry for their OEM automotive customers. The document comes with an Excel file to complete as part of the assessment.

    PRODUCT CODE: CQI-27 VERSION 2
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    Quality

    Learn the process requirements your organization needs to follow to develop a coating management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. Application of this process will allow you to meet regulatory requirements and identify areas of improvement while enhancing customer satisfaction. This manual includes a downloadable assessment with forms to complete the assessment.

    PRODUCT CODE: CQI-12-3 VERSION 3
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    Quality

    CQI-17 provides a common framework for assessing soldering systems used in electronic assembly manufacturing across the automotive supply chain. Applicable to manufacturing, assembly, and soldering sites that process customer-specified production or service parts, it helps organizations and suppliers demonstrate their ability to consistently provide products that meet customer and applicable industry and regulatory requirements. It also supports customer satisfaction and continual improvement ac...

    PRODUCT CODE: CQI-17-3 VERSION 3
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    Quality

    The CQI-9 4th Edition is a comprehensive audit covering the most common heat treat processes employed by the automotive industry. Intended to provide a common approach to a heat treat management system for automotive production and service part organizations, the 4th edition now includes additional best practices, along with new and modified requirements and clarifications for supply organizations to consider in making their own self-assessments. NOTE: All sales of the CQI-9 4th edition ar...

    PRODUCT CODE: XD-CQI-9-4 VERSION 4
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    Quality

    CQI-23 establishes a common approach for assessing molding systems and strengthening process controls across a range of molding operations. Designed to complement customer-specific requirements and IATF 16949, it helps organizations and suppliers demonstrate their ability to consistently provide products that meet applicable customer and regulatory requirements. It also supports reduced manufacturing risk, improved process consistency, enhanced customer satisfaction, and continual improvement. 

    T...

    PRODUCT CODE: CQI-23-3 VERSION 3
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    Quality

    Learn the process requirements your organization needs to follow to develop a plating management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. Application of this process will allow you to meet regulatory requirements and identify areas of improvement while enhancing customer satisfaction.

    PRODUCT CODE: CQI-11 VERSION 3
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    Quality

    CQI-30 Special Process: Rubber Processing System Assessment - Mixing & Molding 1st Edition. Developed in collaboration with industry experts from OEMs, Tier 1 suppliers, and molding suppliers, the CQI-30 Special Process: Rubber Processing System Assessment - Mixing & Molding provides a common approach to a rubber mixing and molding management system for automotive production and service part organizations. With eight sections focused on the pre-audit survey, management responsibility and quality...

    PRODUCT CODE: CQI-30 VERSION 1
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    Quality

    Intended to provide a common approach to a welding management system for automotive production and service part organizations, this document specifies process requirements for an organization or its suppliers performing applicable ferrous and non-ferrous metallic welding. Now in its second edition, numerous updates have been made including the addition of job audit questions to the Process Tables to reduce redundancy and simplify the audit flow, and the addition of two additional processes: Fast...

    PRODUCT CODE: CQI-15-2 VERSION 2ND EDITION, 2ND PRINTING
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    Quality

    This guideline supports a common, practical approach to evaluating, selecting, developing, monitoring, and escalating sub-tier suppliers across the automotive supply chain.

    Common supplier management process: Aligns the industry around a structured approach from pre-selection through performance monitoring and escalation. Risk-based supplier evaluation: Emphasizes supplier capability, capacity, quality culture, sustainability, traceability, and pass-through characteristics. APQP / PPAP and contro...

    PRODUCT CODE: CQI-19-2 VERSION 2
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    Quality

    With vehicles growing more advanced and reliant on complex electrical systems, the demand for high-quality, durable, efficient, and reliable wiring has become more critical than ever. As such, Continuous Quality Improvement (CQI) methodologies in this essential guidance document play a key role in ensuring automotive wiring systems meet top safety and performance standards by helping mitigate potential risks, enhance performance, and build customer trust. Along with supporting organizations in c...

    PRODUCT CODE: CQI-35 VERSION 1
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