Problem Solving

TheCQI-20 Effective Problem Solving Guide, 2nd edition, which was released in September 2018. The guideline supports organizational efforts to develop and implement a robust problem-solving process that improves problem descriptions, team member participation, and qualitative methods for problem solving; advances their ability to prioritize, analyze, and review concerns; and ensures that important steps are not skipped.

These companies are participating in this work group:

Participants

Current Participants

  • Adient US LLC
  • Aptiv
  • Bridgewater Interiors LLC
  • Continental Automotive Systems, Inc.
  • Cooper Standard
  • General Motors Company
  • Harley-Davidson Motor Company
  • Supply Chain Services International, LLC
  • IAC Group
  • Lynn Consulting Group
  • NSK Americas
  • NXP Semiconductors
  • Schaeffler Group USA Inc.
  • Supply Chain Services International, LLC
  • TI Group Automotive Systems LLC
  • Twin City Die Castings Company
  • Volvo Group Trucks
  • Yazaki North America, Inc.

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This workshop will give attendees the tools necessary to work through real problems to identify root cause and complete the process of effective problem solving.


An efficient and effective methodology for determining, planning, verifying, and documenting corrective actions, using easily understood and implemented tools.

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This guideline supports organizational efforts to develop and implement a robust problem solving process that will improve problem descriptions, team member participation, qualitative methods for problem solving, and the ability to prioritize, analyze and review concerns, as well as ensure that steps are not skipped.


A comprehensive checklist of actions to be considered for each of the steps or phases of developing corrective and preventive actions to a problem.

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